When a storm rolls through Citronelle, Citronelle Roofing & Maintenance mobilizes immediately. Emergency tarping within 24 hours for exposed decking. Full inspection and documentation within 48 hours of the storm. Insurance claim filed within the week. We move fast because storm damage gets worse with every rain.
Our Storm Damage Repair Process
Damage Assessment
Within 48 hours of the storm, our inspector is on your Citronelle roof. We check for hail impact, wind-driven shingle lift, cracked ridge caps, and any penetration failures. A full photo report is provided regardless of whether damage is found.
Claim Documentation
Our office prepares the claim package: photo evidence, damage scope, material specifications, and repair estimate in Xactimate format. We file with your carrier and track the claim through to adjuster assignment.
Adjuster Meeting
Your adjuster gets a guided tour of the damage by our inspector. We speak the same language: hail hit classification, wind speed thresholds, manufacturer warranties voided by damage. This meeting is where claims get approved.
Quality Restoration
Once approved, our Citronelle crew handles the repair or replacement at the insurance-agreed price. You pay your deductible. We do the work, file the completion paperwork, and you're done.
What Citronelle Customers Say
"Best experience we've ever had with a home service company. On time, on budget, and the results exceeded what we expected. Truly top-notch."
"After getting several quotes, these guys stood out with their honesty and knowledge. No pressure, just straightforward advice and excellent workmanship."
"Responded fast and got the job done right the first time. Crew was polite, professional, and cleaned up everything. Would absolutely hire again."
Why Choose Citronelle Roofing & Maintenance for Storm Damage Repair?
24-Hour Emergency Response
Storm damage can't wait. Our Citronelle crew tarps exposed areas within 24 hours to prevent secondary water damage while the claim is processed.
Xactimate Documentation
Our estimates use Xactimate, the same software your insurance company uses. This means faster processing and fewer disputes over line items.
HAAG Certified Inspectors
HAAG certification is the insurance industry standard for forensic roof inspection. Our reports are trusted by adjusters because they follow the same methodology carriers use.
No Upfront Payment on Claims
We don't ask for money upfront on insurance jobs. You pay your deductible after the work is complete. Your insurance carrier pays the balance directly.
About Our Citronelle Storm Damage Repair Services
We work with every major insurance carrier in AL: State Farm, Allstate, USAA, Liberty Mutual, Farmers, Nationwide, and more. Our supplement team knows Xactimate line items and fights for full replacement when your roof qualifies. If the initial estimate seems low, we document additional damage and resubmit.
Timing matters on storm claims. Most AL insurance policies give you 12 months from the date of damage to file a claim. Once filed, you typically have another 12-18 months to complete repairs. Don't wait. Call (877) 349-1553 for a free inspection and we'll tell you if you have a claimable issue.